Beyond the Screen (360G-SCVO-a11b000000NBRQ6AAP)

With the development of ‘digital by default’ systems e.g. universal credit, digital capability has never been more important to tackle poverty, isolation and disadvantage facing communities. ‘Beyond the Screen’ aims to make the large and expansive digital world seem that much smaller – increasing confidence and knowledge of frontline workers to support the community in their digital needs and equip the community themselves with skills to use and enjoy all that the world-wide-web has to offer. IT suites within the bureau and in partnership with Airdrie Library will have a dedicated Adviser with access to PC, Laptop, tablet and mobile phone to provide one-to-one support. Using SCVO Digital Charter online resources, clients will be supported and assisted in using digital mediums to apply for welfare benefit applications, carry out web searches, open and maintain email accounts, understand safe browsing and basic MS Office packages. Individuals will be made aware of advantage of Apps and their ease of use in travelling, managing budgets and accessing information. Front-line workers will receive support, ensuring they are up-to-date with digital developments and confident in directing communities to maximise use of them. Volunteers, being at the heart of our services, will support the project at every stage - improving our communities’ digital presence and participation.