Digital Skills for the Future (360G-SCVO-a11b000000NBn4wAAD)

The project will provide basic digital skills learning to people in Lanarkshire who are not computer literate and are digitally excluded, economically disadvantaged and socially isolated. The aim of this project is to help reduce isolation and poverty by getting more people online, increase their digital capability and employment prospects. Due to the fact that the benefits claim systems is now online, we are seeing more and more people needing help to be able to access core services they need to survive. Transacting online, registering for and using digital government services will therefore form key parts of the sessions we will provide. Teaching will be personalised and flexible, offering support in managing information; communicating; transacting; problem solving, job search and creating basic digital content. The plan is to offer a mixture of small, informal group sessions and 1 to 1 support. Each participant will be offered a weekly, 2 hour learning session for a period of 8 weeks. Our team will work with each individual participant to identify their starting point and learning needs, which devices they want to use, and then build in specific skills within the lessons such as security and staying safe online. We will utilise our wide range of refurbished PC’s and laptops to deliver the training; to showcase how fast and efficient these machines can be, red-educating people on the benefits of a circular economy. Participants will also have the option of bringing their own hand held devices along and can take training notes away on a pen drive. The sessions will be organised and delivered by our IT Co-ordinator and Digital Skills Trainer assisted by a number of volunteers. The project will support and train up a number of volunteer digital champions who will be able to assist customer queries on an ongoing basis