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Digital Energy Advice in Argyll and Bute 01 Aug 2018

Our project would like to introduce digital skills to people at home to help address their energy issues and alleviate fuel poverty. We think by introducing the benefits of digital skills through our energy advice to those with little or no digital knowledge or experience will help drive uptake to learn futher. We know our clients are more engaged with referrals made to third parties if the referral is made through trusted intermediaries, like ourselves. By demonstrating how the use of digital skills can help lower energy costs and save money we hope that our clients are more inclined to further develop their digital skills. We recognise fuel poverty isn’t a stand alone issue and many people facing fuel poverty may have other issues that require help and assistance. We regularly make referrals to Home Energy Scotland for energy efficiency funding measures, Scottish Fire and Rescue Service for fire safety checks and foodbanks. We believe a holistic approach is vital to ensure we help people improve their lives and leave a legacy. Digital skills fits perfectly with this ethos and we recognise there are many people, especially the elderly and vulnerable living in Argyll and Bute that are behind with the evolving world of technology. We believe introducing digital skills to energy advice will not only help improve their energy behaviours but also open a door to take their digital skills learning further.

Blackwood Connect Tayside 01 Jun 2016

Blackwood are committed to providing free at point of access Wi-Fi to all tenants as part of their care at home package. Over the next 3 years Blackwood will invest over £800,000 in the installation of Wi-Fi infrastructure. This significant investment is designed to support customers as more and more services move to digital by default. In the Tayside area they have already trialed their care and support system “CleverCogs” with a number of customers. This service will be rolled out to all customers supported by the Wi-Fi system. Blackwood recognise the need to support customers in the provision of this new technology and therefore will be seeking to increase the level of digital skills training and support offered on site. This project will see a digital skills trainer recruited for the Tayside area who will provide ongoing training and support to customers and staff.

Embedding Digital at CFINE 01 Aug 2018

Embedding Digital Skills at CFINE is a project aimed at transforming how CFINE develops and utilises essential digital skills in supporting vulnerable individuals, families and communities in NE Scotland. A training programme will be developed that puts at its core digital communication, handling information and content, transacting online, problem solving, and safety and legality online. The courses will be delivered in blocks by a Digital Training Development Officer, with small groups of 4-6 people attending each. In addition, the development officer will hold 1 to 1 sessions with staff, volunteers, and beneficiaries, in order to provide further comprehensive support for those identified as requiring it. Services are increasingly moving online, and there is concern that as this continues, many people could be faced with being excluded from communicating and transacting due to lacking essential, basic digital skills. With this in mind, the project will focus on providing a strong basis for empowering people in order for them to engage effectively with systems including welfare & social security, local authority services (including Scottish Welfare Fund grants), email etc In order to prepare for the full rollout of the Universal Credit (UC) benefit in October 2018, which is a wholly online service and requires applicants to have an email address, it is essential that the groundwork is done as soon as possible in developing the essential digital skills required. The Digital Training Development Officer will work closely with CFINE’s Financial Capability Officers, in order to best prepare welfare recipients (including food bank beneficiaries and volunteers) for the change. In addition, staff will be trained to make use of collaborative digital tools in the workplace to allow for efficiency and increase productivity. Evaluation and monitoring will be conducted throughout the life of the project, and will inform future development of digital at CFINE.

Connecting & Communicating 01 Dec 2014

The project will improve the technical infrastructure within the staff members and management committee of SCoD to develop audio and visual communication channels, integrate information and communications services, save money and create new mechanisms to engage and involve our member groups, particularly community groups further removed from empowered, democratic processes.

Tap and Talk 01 Feb 2015

The project will provide a specialised support environment where people with aphasia can come together to learn and consolidate skills for using their tablet devices to support their communication. The benefits in using this technology, especially for communication, are immense. However, for individuals with aphasia, they require focussed direction and expert knowledge in order to overcome physical and cognitive access challenges. Unlike other computer support groups, sessions must be planned and structured taking into account the diverse needs and abilities of participants. One-to-one support from helpers and peers which is coordinated by trained assistive technologists who understand the access and learning needs of disabled users is required. The group will provide ongoing support for individuals who no longer receive acute speech and language therapy. Although therapists acknowledge the need for ongoing support, there is currently no mechanism in place to provide this support.

Cafe Connections 01 Jun 2016

They would like to offer basic digital skills learning to their tenants aged 55+, with a key focus on people over 65. The aim of this project is to help more people to get online and help reduce isolation and poverty. Tutor supportwill be secured from the the digital skills academy to help tenants develop the skills and confidence to use technology and the internet. The plan is to offer a mixture of informal group sessions for up to 8 people delivered in a café style atmosphere, with an option of 1 - 1 support as a follow up if needed. 10 sheltered housing developments have been identified across Edinburgh - each development will be offered a weekly, 3 hour learning session for a period of 10 weeks. The tutor will use tailored themes (hooks) based on the interest residents have expressed. The experienced tutors will then build in specific skills that will benefit our customers within the lessons such as security and staying safe online.

FRAE Fife Ethnic Minority Digital Inclusion Project 01 Jun 2016

This project seeks to put digital skills training at the heart of their services. Volunteer Community Champions will work with the target community groups supported by a sessional worker, and the FRAE Fife Coordinator. The target is to provide 5 digital skills training 10 week programmes for 30 individuals per programme, comprising six participants from each of the 5 target community groups. Each participant will be assessed at the start on their level of knowledge or competence, if any, in using IT, and progress will be monitored. Each participant will receive one to one tuition based on their level of need. Each participant will be registered with Digital Fife, and have supported access to a wide range of tuition module.

Amount: £9,860
Funder: Scottish Council For Voluntary Organisations
Recipient: FRAE Fife Ltd
Region: Scotland
District: Fife

Grace Digital Well Being Cafe (Independence Through Digital Literacy Attainment) 01 Dec 2015

Our aim at G.R.A.C.E is to establish a Digital Well Being Cafe within Hillhead Community Centre from where we currently deliver our services. In recognition of our clients’ needs and the ongoing societal demands for digital literacy we have an urgent need to establish an IT suite through which we can offer supported digital literacy learning workshops to adults who have become socially incapacitated or isolated through traumatic life events, mental health issues, poverty, unemployment & poor socioeconomic placing, and or, addiction related issues. The IT suite will be available throughout the working week for members to use. The key aims we need to meet through implementing our Digital Well Being Cafe are: * To furnish participants with a digital literacy skills foundation that will: * Encourage self-directed endeavour utilising digital technologies * Promote confidence in engaging with digital based social mediums and communities * Build and promote confidence in using digital technologies as a way of engaging with others and thereby reduce social isolation and exclusion and promote social capacity * Reduce anxiety and promote confident engagement with today’s high tech society with particular focus on understanding and accessing benefits through online government services such as Universal Credit & Job Search * Enable self-supported problem solving in the use of and engagement with digital technology and the digital world * Empower individuals with a sound grasp of terminology and jargon relating to digital technologies and mediums * Enable greater understanding and communication within the family setting when dealing with digital technology and related mediums, particularly between parent and child * Find people better placed to move onto positive destinations in relation to education, training and or employment In addition to training on laptops we will explore other technologies such as phones, tablets, midi controllers, cameras etc. Visiting facilitator Rikki Traynor will conduct digital literacy workshops offering personal tuition and group lead digital based learning activities. Rikki has over two years’ experience in working with G.R.A.C.E and has the unique attributes that afford him the ability to nurture and support a person on a recovery journey, whilst possessing industry recognised IT skills and an ability to teach such in a way that is appropriate and accessible to all those who engage with G.R.A.C.E For G.R.A.C.E it is all about providing services and training which develop people’s ability to prevent themselves from reaching crisis point and relapsing. This innovative project is not just about individuals developing digital literacy skills. The digital cafe will be implemented to work in tandem with our other projects and services. This project is about empowerment and it is about supporting people as they seek to achieve full independence in life. It is about enabling individuals to play their part in shaping the world that is shaping them.

Thrive in the digital world & reduce isolation 01 Dec 2014

Embedding awareness raising and skills development into regular working practices so that everyone that Homestart Majik works with across the rural communities of Argyll and Bute. The project will focus on increasing people’s confidence and motivation to use the internet and develop basic digital skills.

Tomorrow's Tutors 01 Jun 2016

The Tomorrow’s Tutors project will be delivered by Lairg Learning Centre and will seek to embed digital across their varied class timetable by training tutors in all subject areas in how digital can enhance their learning offer – be that gardening, patchwork, cake baking, or basic literacy. Improving tutor skills will then allow them to support learners in digital at their point of passion. The aim is to develop tutor understanding of digital inclusion, and to look at key basic digital skills and how to embed them. They will offer a series of four workshops for tutors, enthusing them about how digital can enhance their teaching, encouraging each tutor to explore the wide range of online opportunities and create a basic resource for learners to enhance their engagement with their learning. They will also support tutors in enhancing their own digital skills and create peer sharing opportunities.

Assisting older people in Strathaven and Stonehouse to improve and enhance their digital skills 01 Jun 2016

This project seeks to develop a range of digital classes for older people in the rural communities of Strathaven and Stonehouse. Following the successful introduction of a befriending and handy person service two years ago, and following a brief pilot in 2016, they have identified a need for the delivery of a range basic digital skills classes to include, smartphones, tablets, basic computing skills, laptop use. Three digital classes in the community will be delivered each week - 4 x 10 week sessions in a year. Staff and volunteers, as part of their initial induction and ongoing training, will be supported in the use of digital technology and given the knowledge on how to access services such as health, social care, pensions which they can pass on to all clients, their families and carers. Volunteers will be developed as digital champions locally; they will continue to assist older people and, with the support of the organisation and collaboration with key stakeholders, further enhance digital education and access for the community.

ConnectUp 01 Jun 2017

ConnectUp will provide a 2 hour weekly drop in session at each of our three Housing Associations. These sessions will be lead by a Digital Inclusion worker and will involve both one-to-one and small group provision. The aim of these sessions is to support residents to gain basic digital skills at their own pace following an identification of need (through existing referral mechanisms), or on a drop in basis (self-referral or signposting). The Williamsburgh and Linstone ConnectUp sessions will be promoted as digital employability sessions, to provide participants with basic digital skills required to fulfil claimant commitments required of jobseekers such as Government Gateway accounts, Universal Job Match, CVs and cover letters, email accounts and website jobsearch, universal credit applications and meet the requirement of supporting working age people to increase financial capability, employment and other economic outcomes. In addition participants will gain the skills required to complete their online Universal Credit applications. The ConnectUp provision at Bridgewater will be promoted as a history of Erskine workshop where older people will be supported to gain the skills required to enable them to look research prose and pictures online, providing participants with basic digital skills such as websearch and use of social media. Sessions will develop organically in response to the needs and interests of participants and would meet the requirement for supporting older and disabled people to reduce social isolation and loneliness.

Linthouse Monday Club - IT workshops 01 Dec 2014

The project for this club is to use the funds to increase activities available to participant by the addition of a progressional IT course. The aim is to not only give the members of the Monday club the opportunity to improve their skills but also to enable them to continue to support and help each other and also new members in the medium to long-term

Digital Dragons 01 Dec 2015

The project will be delivered from our offices on Leith Walk and will work with 60 older BME people. 40 beneficiaries will be people of Chinese origin and 20 will be of South Asian origin who will initially receive five, two-hourly training sessions covering introductory IT skills/computer awareness training. Of those, half (20 and 10 respectively) will progress to a three week advanced course to build on the skills and knowledge they have received through the course. Courses will take the following format: Four introductory courses will be provided for Chinese people offering ten training places per course. Each course will consist of five x two hour training sessions covering the basics of IT knowledge. The tutor:beneficiary ratio for these courses will be 2:10 and tutors will be bi-lingual. Following on there will be two advanced courses, each offering ten places which will run for two hours for three weeks. Provision for the South Asian community will follow the same format but with smaller class sizes (five places) with one tutor per class (ratio of 1:5). Due to the cultural needs of this group, single-gender classes will be on offer and will be delivered on a gender basis by bi-lingual tutors. The project will be delivered by bilingual trainers based on the needs of two culturally and linguistically diverse communities. As a result of each groups’ specific needs, development and delivery will be based on the concept of cultural competence. As such, the project’s success will depend on the knowledge held within the organisation and by training staff, with whom we have worked before. As previously stated, this is an innovative project and will be the only one of its kind which delivers training to older and elderly minority ethnic people in their native tongues while at the same time considering their cultural needs. Within Edinburgh and the Lothians there are a number of organisations which work with Chinese and South Asian people but MECOPP is the only organisation in Scotland that works with older and elderly minority ethnic carers. Similarly, there are various organisations that deliver IT training to different sections of the minority ethnic community but these are aimed at other specific target groups, for example, younger South Asian people, Sikh women only, women only, etc. This project would be unique in that it would work with two culturally diverse groups of older and elderly people to provide bespoke IT skills training, delivered in the clients’ first language. Project costs include the purchase of ten transformer books (these offer the functionality of a laptop and the practicality and mobility of a tablet) and also the purchase of ten Chinese writing tablets. These allow people to write Chinese symbols which are then uploaded to a pc/laptop/tablet.

Get DigITal Clubs 01 Feb 2015

Get DigITal Clubs will target older people, people with disabilities and job seekers with little or no ICT experience. Participants will undertake a 4 week (2 hours per week) basic ICT course run by one of our Learning Centre Advisers and then be supported to practice their new skills by volunteers recruited from learners who have: completed one of our accredited courses; or who have declared an interest as a result of our advertising campaign.

IT-Tastic!! 01 Aug 2018

Our intention is that our existing community volunteers will run this project. We intend to run basic fun tutorials that will encourage peer to peer and cross generational learning between local residents and also within families. Our target audience is primarily the over 65 age range integrated with support and involvement from our younger school age residents. We want to support people who are both physically isolated but also feel isolated due to the barriers that a lack of IT knowledge can create between for example grandparents & grandchildren. The activities will include specific subject tutorials but also less formal drop in 'fix-it’ sessions. The sessions will run one or two afternoons a week after school. In order that we retain a level of flexibility within the building we plan to use portable IT devices such as ipad's and/or tablets. We would also use gaming equipment to encourage cross generational interaction through games commonly played by younger generations. We also plan to invite people to bring in their console's and games to the hall so that we could hold a games evening where people can challenge each other in a fun tournament type of idea. We would hope to encourage people to bring along their own devises with them so that they could continue learning at home and become familiar with their equipment. However, the equipment we require from this funding will allow people to allow those who cannot afford their own equipment, convince those who don’t currently own the equipment due to not feeling confident or not yet seeing the advantages of having one in their own home. To having a convenient option where there reliable an equipment at the hall ready and set up for them to start learning.

Moving Online 01 Jun 2017

A recent Moving On Inverclyde service users' consultation identified a gap in provision around IT skills training. Moving On plans to address this gap by working in partnership with Access Technology Scotland to deliver a digital inclusion learning programme within Moving On’s training facilities. Access Technology Scotland will deliver two hour weekly learning sessions; one 1 hour group session followed by 1 hour one-to-one support, with access to free equipment to aid the learning process.

Aphasia iPad Partners 01 Jun 2016

This is a collaborative project between the Dundee AAC Research Group (DARG), Chest Heart and Stroke Scotland (CHSS) and NHS Tayside speech and language therapy (SLT). DARG runs the “Tap and Talk” aphasia iPad group (TaT). Through working with TaT, they have identified the need to train aphasia communication partners (ACP) in the use of iPads especially when they support people with severe aphasia (PWSA). Over two one-day workshops they will up-skill aphasia communication partners in iPad use. Two technology educators will teach key iPad skills which will be interspersed with training in practical application for communication support delivered by two speech and language therapists. Communication partners (such as spouses, family members, friends, staff from care facilities or volunteers) will learn how to use the iPad as a shared communication space in which partners and PWSA can co-construct rewarding conversations. A quality film will be produced through the training with the final product being uploaded to youtube. The project therefore has two key aims. Firstly, to achieve better conversations and interactions between people with aphasia and their partners through the multi-modal communication that an iPad offers. Secondly, over a longer period of time, for individuals with aphasia to increase their iPad skills through example, instruction and supported practice from their peer partner.

Connecting to our online Communities 01 Aug 2018

We would like to access some training for a number of network members to allow them to act as peer trainers. We would require the trainers to have access to a small number of tablets which they could use to deliver the training to the participants. We are aware that a barrier to people accessing the online world is that they do not have devices of their own and would be anxious about spending what for people on benefits would be a considerable amount of money on something that they were not confident they could use. We believe that if people have the opportunity to develop their confidence they will be more inclined to commit to the expense of purchasing a device to allow them to access the internet. We currently have 23 peer support networks across the central belt of Scotland and we would very much like to deliver a workshop to each of those networks. We believe that if we had a reasonable number of trained members we would readily deliver these workshops over the course of a year. The majority of our members have travel cards allowing them to travel free of charge across the country, they have a lot of spare time and by virtue of our ongoing work in communities we have access to a number of free or low cost venues in which we could deliver the workshops. We believe that peer message is a very strong message and that our membership will respond well to being offered support and guidance from others who they feel are in a similar situation to themselves and will be confident about asking questions of peers that they may not ask of a formal tutor/coach.

DabbleGen 01 Jun 2017

This project will build on our award-winning DigiDabble initiative targeting families to promote attitudinal and behavioural change, and develop the audience for digital participation among children and older learners. The initiative will: * support older library learners to develop digital skills * effect attitudinal change towards people as their mental acuity changes and requires a different approach, and challenges library services to be delivered to meet entirely different needs. This project will bring together library resources and older and younger people, offering a range of digital activities to stimulate the mind. Participants will be invited to take part in a minimum of 4 workshops and will be introduced to a range of technology – tablets, laptops and digital equipment such as robotics and Osmos. A selection of apps will be used to introduce participants to the technology, for example Darts, Solitaire, Snakes and Ladders, Monopoly and Scrabble. Participants can instantly connect with these activities and this will help to get over their fear of using the technology. Through discussions with participants they will progress to learning how to download/access content of their choice. We will also work with staff in sheltered housing units, day services units (dementia services and support for the frail and elderly) to enable them to continue to support people to develop digital skills, helping to ensure sustainability.