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Digital Energy Advice in Argyll and Bute 01 Aug 2018

Our project would like to introduce digital skills to people at home to help address their energy issues and alleviate fuel poverty. We think by introducing the benefits of digital skills through our energy advice to those with little or no digital knowledge or experience will help drive uptake to learn futher. We know our clients are more engaged with referrals made to third parties if the referral is made through trusted intermediaries, like ourselves. By demonstrating how the use of digital skills can help lower energy costs and save money we hope that our clients are more inclined to further develop their digital skills. We recognise fuel poverty isn’t a stand alone issue and many people facing fuel poverty may have other issues that require help and assistance. We regularly make referrals to Home Energy Scotland for energy efficiency funding measures, Scottish Fire and Rescue Service for fire safety checks and foodbanks. We believe a holistic approach is vital to ensure we help people improve their lives and leave a legacy. Digital skills fits perfectly with this ethos and we recognise there are many people, especially the elderly and vulnerable living in Argyll and Bute that are behind with the evolving world of technology. We believe introducing digital skills to energy advice will not only help improve their energy behaviours but also open a door to take their digital skills learning further.

Blackwood Connect Tayside 01 Jun 2016

Blackwood are committed to providing free at point of access Wi-Fi to all tenants as part of their care at home package. Over the next 3 years Blackwood will invest over £800,000 in the installation of Wi-Fi infrastructure. This significant investment is designed to support customers as more and more services move to digital by default. In the Tayside area they have already trialed their care and support system “CleverCogs” with a number of customers. This service will be rolled out to all customers supported by the Wi-Fi system. Blackwood recognise the need to support customers in the provision of this new technology and therefore will be seeking to increase the level of digital skills training and support offered on site. This project will see a digital skills trainer recruited for the Tayside area who will provide ongoing training and support to customers and staff.

Embedding Digital at CFINE 01 Aug 2018

Embedding Digital Skills at CFINE is a project aimed at transforming how CFINE develops and utilises essential digital skills in supporting vulnerable individuals, families and communities in NE Scotland. A training programme will be developed that puts at its core digital communication, handling information and content, transacting online, problem solving, and safety and legality online. The courses will be delivered in blocks by a Digital Training Development Officer, with small groups of 4-6 people attending each. In addition, the development officer will hold 1 to 1 sessions with staff, volunteers, and beneficiaries, in order to provide further comprehensive support for those identified as requiring it. Services are increasingly moving online, and there is concern that as this continues, many people could be faced with being excluded from communicating and transacting due to lacking essential, basic digital skills. With this in mind, the project will focus on providing a strong basis for empowering people in order for them to engage effectively with systems including welfare & social security, local authority services (including Scottish Welfare Fund grants), email etc In order to prepare for the full rollout of the Universal Credit (UC) benefit in October 2018, which is a wholly online service and requires applicants to have an email address, it is essential that the groundwork is done as soon as possible in developing the essential digital skills required. The Digital Training Development Officer will work closely with CFINE’s Financial Capability Officers, in order to best prepare welfare recipients (including food bank beneficiaries and volunteers) for the change. In addition, staff will be trained to make use of collaborative digital tools in the workplace to allow for efficiency and increase productivity. Evaluation and monitoring will be conducted throughout the life of the project, and will inform future development of digital at CFINE.

Cafe Connections 01 Jun 2016

They would like to offer basic digital skills learning to their tenants aged 55+, with a key focus on people over 65. The aim of this project is to help more people to get online and help reduce isolation and poverty. Tutor supportwill be secured from the the digital skills academy to help tenants develop the skills and confidence to use technology and the internet. The plan is to offer a mixture of informal group sessions for up to 8 people delivered in a café style atmosphere, with an option of 1 - 1 support as a follow up if needed. 10 sheltered housing developments have been identified across Edinburgh - each development will be offered a weekly, 3 hour learning session for a period of 10 weeks. The tutor will use tailored themes (hooks) based on the interest residents have expressed. The experienced tutors will then build in specific skills that will benefit our customers within the lessons such as security and staying safe online.

FRAE Fife Ethnic Minority Digital Inclusion Project 01 Jun 2016

This project seeks to put digital skills training at the heart of their services. Volunteer Community Champions will work with the target community groups supported by a sessional worker, and the FRAE Fife Coordinator. The target is to provide 5 digital skills training 10 week programmes for 30 individuals per programme, comprising six participants from each of the 5 target community groups. Each participant will be assessed at the start on their level of knowledge or competence, if any, in using IT, and progress will be monitored. Each participant will receive one to one tuition based on their level of need. Each participant will be registered with Digital Fife, and have supported access to a wide range of tuition module.

Amount: £9,860
Funder: Scottish Council For Voluntary Organisations
Recipient: FRAE Fife Ltd
Region: Scotland
District: Fife

Tomorrow's Tutors 01 Jun 2016

The Tomorrow’s Tutors project will be delivered by Lairg Learning Centre and will seek to embed digital across their varied class timetable by training tutors in all subject areas in how digital can enhance their learning offer – be that gardening, patchwork, cake baking, or basic literacy. Improving tutor skills will then allow them to support learners in digital at their point of passion. The aim is to develop tutor understanding of digital inclusion, and to look at key basic digital skills and how to embed them. They will offer a series of four workshops for tutors, enthusing them about how digital can enhance their teaching, encouraging each tutor to explore the wide range of online opportunities and create a basic resource for learners to enhance their engagement with their learning. They will also support tutors in enhancing their own digital skills and create peer sharing opportunities.

Assisting older people in Strathaven and Stonehouse to improve and enhance their digital skills 01 Jun 2016

This project seeks to develop a range of digital classes for older people in the rural communities of Strathaven and Stonehouse. Following the successful introduction of a befriending and handy person service two years ago, and following a brief pilot in 2016, they have identified a need for the delivery of a range basic digital skills classes to include, smartphones, tablets, basic computing skills, laptop use. Three digital classes in the community will be delivered each week - 4 x 10 week sessions in a year. Staff and volunteers, as part of their initial induction and ongoing training, will be supported in the use of digital technology and given the knowledge on how to access services such as health, social care, pensions which they can pass on to all clients, their families and carers. Volunteers will be developed as digital champions locally; they will continue to assist older people and, with the support of the organisation and collaboration with key stakeholders, further enhance digital education and access for the community.

ConnectUp 01 Jun 2017

ConnectUp will provide a 2 hour weekly drop in session at each of our three Housing Associations. These sessions will be lead by a Digital Inclusion worker and will involve both one-to-one and small group provision. The aim of these sessions is to support residents to gain basic digital skills at their own pace following an identification of need (through existing referral mechanisms), or on a drop in basis (self-referral or signposting). The Williamsburgh and Linstone ConnectUp sessions will be promoted as digital employability sessions, to provide participants with basic digital skills required to fulfil claimant commitments required of jobseekers such as Government Gateway accounts, Universal Job Match, CVs and cover letters, email accounts and website jobsearch, universal credit applications and meet the requirement of supporting working age people to increase financial capability, employment and other economic outcomes. In addition participants will gain the skills required to complete their online Universal Credit applications. The ConnectUp provision at Bridgewater will be promoted as a history of Erskine workshop where older people will be supported to gain the skills required to enable them to look research prose and pictures online, providing participants with basic digital skills such as websearch and use of social media. Sessions will develop organically in response to the needs and interests of participants and would meet the requirement for supporting older and disabled people to reduce social isolation and loneliness.

IT-Tastic!! 01 Aug 2018

Our intention is that our existing community volunteers will run this project. We intend to run basic fun tutorials that will encourage peer to peer and cross generational learning between local residents and also within families. Our target audience is primarily the over 65 age range integrated with support and involvement from our younger school age residents. We want to support people who are both physically isolated but also feel isolated due to the barriers that a lack of IT knowledge can create between for example grandparents & grandchildren. The activities will include specific subject tutorials but also less formal drop in 'fix-it’ sessions. The sessions will run one or two afternoons a week after school. In order that we retain a level of flexibility within the building we plan to use portable IT devices such as ipad's and/or tablets. We would also use gaming equipment to encourage cross generational interaction through games commonly played by younger generations. We also plan to invite people to bring in their console's and games to the hall so that we could hold a games evening where people can challenge each other in a fun tournament type of idea. We would hope to encourage people to bring along their own devises with them so that they could continue learning at home and become familiar with their equipment. However, the equipment we require from this funding will allow people to allow those who cannot afford their own equipment, convince those who don’t currently own the equipment due to not feeling confident or not yet seeing the advantages of having one in their own home. To having a convenient option where there reliable an equipment at the hall ready and set up for them to start learning.

Moving Online 01 Jun 2017

A recent Moving On Inverclyde service users' consultation identified a gap in provision around IT skills training. Moving On plans to address this gap by working in partnership with Access Technology Scotland to deliver a digital inclusion learning programme within Moving On’s training facilities. Access Technology Scotland will deliver two hour weekly learning sessions; one 1 hour group session followed by 1 hour one-to-one support, with access to free equipment to aid the learning process.

Aphasia iPad Partners 01 Jun 2016

This is a collaborative project between the Dundee AAC Research Group (DARG), Chest Heart and Stroke Scotland (CHSS) and NHS Tayside speech and language therapy (SLT). DARG runs the “Tap and Talk” aphasia iPad group (TaT). Through working with TaT, they have identified the need to train aphasia communication partners (ACP) in the use of iPads especially when they support people with severe aphasia (PWSA). Over two one-day workshops they will up-skill aphasia communication partners in iPad use. Two technology educators will teach key iPad skills which will be interspersed with training in practical application for communication support delivered by two speech and language therapists. Communication partners (such as spouses, family members, friends, staff from care facilities or volunteers) will learn how to use the iPad as a shared communication space in which partners and PWSA can co-construct rewarding conversations. A quality film will be produced through the training with the final product being uploaded to youtube. The project therefore has two key aims. Firstly, to achieve better conversations and interactions between people with aphasia and their partners through the multi-modal communication that an iPad offers. Secondly, over a longer period of time, for individuals with aphasia to increase their iPad skills through example, instruction and supported practice from their peer partner.

Connecting to our online Communities 01 Aug 2018

We would like to access some training for a number of network members to allow them to act as peer trainers. We would require the trainers to have access to a small number of tablets which they could use to deliver the training to the participants. We are aware that a barrier to people accessing the online world is that they do not have devices of their own and would be anxious about spending what for people on benefits would be a considerable amount of money on something that they were not confident they could use. We believe that if people have the opportunity to develop their confidence they will be more inclined to commit to the expense of purchasing a device to allow them to access the internet. We currently have 23 peer support networks across the central belt of Scotland and we would very much like to deliver a workshop to each of those networks. We believe that if we had a reasonable number of trained members we would readily deliver these workshops over the course of a year. The majority of our members have travel cards allowing them to travel free of charge across the country, they have a lot of spare time and by virtue of our ongoing work in communities we have access to a number of free or low cost venues in which we could deliver the workshops. We believe that peer message is a very strong message and that our membership will respond well to being offered support and guidance from others who they feel are in a similar situation to themselves and will be confident about asking questions of peers that they may not ask of a formal tutor/coach.

DabbleGen 01 Jun 2017

This project will build on our award-winning DigiDabble initiative targeting families to promote attitudinal and behavioural change, and develop the audience for digital participation among children and older learners. The initiative will: * support older library learners to develop digital skills * effect attitudinal change towards people as their mental acuity changes and requires a different approach, and challenges library services to be delivered to meet entirely different needs. This project will bring together library resources and older and younger people, offering a range of digital activities to stimulate the mind. Participants will be invited to take part in a minimum of 4 workshops and will be introduced to a range of technology – tablets, laptops and digital equipment such as robotics and Osmos. A selection of apps will be used to introduce participants to the technology, for example Darts, Solitaire, Snakes and Ladders, Monopoly and Scrabble. Participants can instantly connect with these activities and this will help to get over their fear of using the technology. Through discussions with participants they will progress to learning how to download/access content of their choice. We will also work with staff in sheltered housing units, day services units (dementia services and support for the frail and elderly) to enable them to continue to support people to develop digital skills, helping to ensure sustainability.

IT Catch-UP!! 01 Jun 2016

This project will enhance computer skills for a range of participants on their older adults programmes, and for those who attend support provision for the unemployed. Specific hooks (searching recipies, crafts etc) will be found for older people to help open up the possibilities of being online. A partnership is in place with the local CAB office for those who are unemployed or on ESA and who don't traditionally engage in training or with agencies. By helping these individuals work through their benefit claims or claimant commitments the project will open the door to greater exploration online and support this group to improve their digital skills. This project will see staff time being invested to embed IT ideas into courses already running for older adults, and for those needing to access IT. An additional staff member, who will report to the Activities Co-ordinator, who will report into the will be recruited to work a couple of days a week. All project delivery will be in Thurso.

Pollokshaws Digital Skills 01 Jun 2016

This project will provide 12 x 6 week basic digital skills courses over a year, aimed at 2 groups of participants. 1) 6 courses for people who are unemployed and who need digital skills to fulfil their job searching needs or to improve their skills for the job market and 2) 6 courses for older people in the community who have different needs, such as contacting family and friends or internet shopping. The project aims to see digital skills underpinning all of PAN's operations, such as getting service users to write blogs and manage a facebook page for their community garden project and help the needlecraft group download patterns and researching techniques etc. The project will be run from PAN's community hub in Pollokshaws, Glasgow and will be managed by the Network Co-ordinator.

Welcoming Digital Skills 01 Jun 2016

‘Welcoming Digital Skills’ will introduce two new activities to the Welcoming’s programme of support for migrants and refugees in Edinburgh: a weekly digital skills drop-in surgery, open to all, as part of their ‘Skills for Living and Working’ programme and a 16-week digital skills course for Arabic-speaking refugees, to run x3 per year, with separate groups for men and women. The project will be open to all migrants and refugees across the City of Edinburgh. Introducing the ‘Welcoming Digital Skills’ project would help the organisation embed digital learning into their regular programme and build their capacity to support people with this important aspect of everyday life. Opening up this new area of work will also enable them to draw in new volunteers from their waiting list and offer new volunteering opportunities to service users. The project will identify and train champions within specific migrant and refugee communities who can go on to support other community members as digital mentors.

Let's Get Digital 01 Jun 2016

Participants will be blind or partially sighted older people residing in any of their 13 target LAAs. Basic Digital Skills training will be delivered in small groups or 1-2-1 covering a number of topics. Training will be delivered locally through Peer Support Groups, specific to the needs of the person and will use either their own technology or we will lend a tablet for participants to practice on and help them to decide what to buy. As part of this training, the team will demonstrate alternative technology to broaden their knowledge and options in using their new digital skills. Let's Get Digital will underpin all of their services for older people; the training will roll out across all projects to ensure an additional layer of skills development opportunities for service users and support for staff, along with volunteer skills development.

Amount: £10,000
Funder: Scottish Council For Voluntary Organisations
Recipient: Visibility
Region: Scotland
District: Glasgow City

Connecting Care-Centred Communities 01 Jun 2017

The project will increase the digital skills of older people in West Dunbartonshire, focussing on those who live in a supported homely-setting ie sheltered housing and care home facilities. It will engage multi-generational volunteers from within the community to help support residents to gain the digital skills they need to keep their hobbies, interests, friendships and family relationships at a level which helps promote their positive wellbeing. Weekly digital skills sessions will be held, in group and 1-2-1 formats using tablets, linking residents with a community volunteer who shares an interest or who has a connection with the residents former home area/work experience. Residents will choose from a list of options that would most improve their quality of life eg. using search engines for hobbying, engaging with facebook and other ‘chat’ options, using Skype/Facetime and other connecting options to maintain contact with friends and family.

Building Equality 'Digi, Aye!' 01 Jun 2017

Building Equality (BE) is a new project within WASLER, exploring the relationship between employment, gender and domestic abuse. Its aim for service users is: women have increased financial independence via access to economic resources, education, paid labour market and routes out of poverty. BE 'Digi, Aye!' project will be based around a women's only job club. Weekly drop-in (9am-5pm) session where women can meet in a safe, non-judgemental learning environment and be supported to explore options and address barriers to work. This will be a one-stop shop for budgeting support, universal credit applications, universal job match demands, CV updates, job search and applications etc. When not being utilised as a job club - the space will be available for all service users to utilise internet/applications etc. with the support of their worker. Group participation will be set up for 10 - ten laptops and 2 tablets - though given drop in nature of the club we would anticipate pockets of smaller groups throughout the day.

Volunteer Work Camp 12 Jul 2016

This group aim to support recreation and sport in the catchment area of Lochdar School. The group will use the funding to organise a week long volunteer work camp to carry out tasks that will improve local environments around the island.