Increasing Digital Access to Help for Survivors of domestic abuse (360G-CR-4926611)

Our pain points are: increasing accessibility, safeguarding, Digital Expertise, Financial capability. Increase accessibility for diverse user capabilities, have finance and experts to implement changes. Create our own CRM system - bringing new technology that better serves our users, such as language barriers,disability, neurodiversity. We want to 1)have multi-lingual website content. 2)Improve the functions of our IMATTER APP. Developer: RECITE Multi-lingual website content translation, helping those with a disability, neurodiversity, English as a second language, consuming content that works for our users. Build CRM system. Stats and reporting to measure the ROI of the toolkit across our content, monthly reports with stats on unique launches, the total number of pages viewed using the tools, and session lengths to help track and measure ongoing success of web pages. Developer: BUBBL I MATTER App is currently a basic product connecting with and supporting service users, engaging them in well being, and training to facilitate mental health through our simple Chai Chat, a tool to bring together women for a virtual coffee session, and through driving traffic to our training and one to one support, send users affirmation notifications mornings and evenings. The mobile app has technology within it that can use geofencing and specific mobile marketing tools to engage our app users, with very hyper local connections and support. Our needs: To enable location based content distribution in specific languages To enhance accessibility features in the design of both the app and website To create a safe place to journal, with a hidden vault to store memories and photos relating to domestic abuse To drive users to our education tools To drive users to our GP support tools To add safety features to the app including the ability to; Shake the phone to automatically call police or named emergency contact Automatically hide the content on the app with a click Services users will be involved in all building and testing processes.