Embedding Digital at CFINE (360G-SCVO-a110N00000TN3PJQA1)
Embedding Digital Skills at CFINE is a project aimed at transforming how CFINE develops and utilises essential digital skills in supporting vulnerable individuals, families and communities in NE Scotland. A training programme will be developed that puts at its core digital communication, handling information and content, transacting online, problem solving, and safety and legality online. The courses will be delivered in blocks by a Digital Training Development Officer, with small groups of 4-6 people attending each. In addition, the development officer will hold 1 to 1 sessions with staff, volunteers, and beneficiaries, in order to provide further comprehensive support for those identified as requiring it. Services are increasingly moving online, and there is concern that as this continues, many people could be faced with being excluded from communicating and transacting due to lacking essential, basic digital skills. With this in mind, the project will focus on providing a strong basis for empowering people in order for them to engage effectively with systems including welfare & social security, local authority services (including Scottish Welfare Fund grants), email etc In order to prepare for the full rollout of the Universal Credit (UC) benefit in October 2018, which is a wholly online service and requires applicants to have an email address, it is essential that the groundwork is done as soon as possible in developing the essential digital skills required. The Digital Training Development Officer will work closely with CFINE’s Financial Capability Officers, in order to best prepare welfare recipients (including food bank beneficiaries and volunteers) for the change. In addition, staff will be trained to make use of collaborative digital tools in the workplace to allow for efficiency and increase productivity. Evaluation and monitoring will be conducted throughout the life of the project, and will inform future development of digital at CFINE.
£9,552 01 Aug 2018