Quarriers Carer Support Service Moray: Capacity Building Project (360G-SCVO-a133z00000KpODFAA3)

With your generous funding, our team of 23 staff will undertake bespoke training in the Charitylog database system to maximise our knowledge and understanding of its services to ensure we are operating to our optimum capacity. We also seek the following technology to improve service capacity; two laptops to enable us to expand our online counselling service. The laptops will also provide additional benefit to our pilot volunteer befriending project for which we additional mobile phone handsets. In order to accommodate the flexible arrangement of our office and enable staff to provide undisrupted and confidential telephone support to carers, we also require 13 Bluetooth headsets. To further enhance the adaptability, privacy and COVID-aware nature of our office, we will purchase flexible desk screens to provide safety and confidentiality for staff and carers. Further means to make the office COVID-safe include the purchase of air purifiers, as the Carers Centre does not have openable windows. In addition to these office improvements, we will also expand our range of Carer Inclusion resources to increase participation and engagement now that we have resumed the in-person delivery of service. Lastly, we will invest in a year’s licence for “Canva”, a graphic design tool which we will use enhance production of our newsletter and other printed materials.