Grant to Bath & District Citizens Advice (360G-QuartetCF-A653367)

Towards advice services to meet increased demand during the cost of living crisis

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Grant Details

Amount Applied For 7500
Amount Awarded 7500
Award Date 2022-06-30T00:00:00+00:00
Beneficiary Location: Country Code GB
Beneficiary Location: Geographic Code E06000022
Beneficiary Location: Geographic Code Type UA
Beneficiary Location: Name Bath and North East Somerset
Grant Programme: Code DA 2022-23
Grant Programme: Title Donor Advised Grant
Last Modified 2023-03-31T00:00:00+00:00
Primary beneficiary Disadvantaged / Low Income
Primary issue Counselling/Advice/Mentoring
Recipient Org: Charity Number 1025392
Recipient Org: Description We aim to create a fairer and more equal society by providing free expert advice on benefits, consumer rights, debt, discrimination, employment, family and relationship issues, housing matters, and more. We also campaign for positive legislative changes to improve the lives of the most vulnerable people in society. Our service is free for everyone, no matter their race, religion, gender, sexual orientation or anything else. Most of our clients are people experiencing financial difficulty or who require help with benefits. 60% of our clients also identify as being female and many of our clients have long-term health and/or mental health conditions. We are independent, impartial, confidential and supported by a professional team of paid and voluntary staff. Our advisers all receive extensive training, including observations and on-the-job training, and they are supported by dedicated supervisors, administration staff and managers. Clients receive advice in person, when possible, or via phone, email, letters or by using our website. We use evidence of the challenges experienced by our clients to campaign for positive legislative changes that will improve the lives of vulnerable people. During Covid-19, we adapted our service for remote working so that we could continue to help our clients. We also partnered successfully with the new local welfare hub initiative to provide a joined-up support service for residents. In response to the financial impacts of Covid-19 for residents, we have also delivered a successful fuel top-up service for residents, helping nearly 900 households in this financial year. More recently, we have engaged Kickstarters to help us scale up our marketing and fundraising activities, so we can grow our service. All of this has meant that not only have we continued to help our clients, but we have positioned ourselves for greater expansion of our services through partnerships and new initiatives.
Recipient Org: Web Address http://www.citizensadvicebanes.org.uk